Alert: Root Management Server Unavailable

Posted: August 11, 2012 in Troubleshooting

Below are my troubleshooting about the RMS on SCOM 2007 R2


Mail alert from SCOM not receive in mailbox


Mail alert from SCOM not receive in mailbox

Root cause:

Alert: Root Management Server Unavailable

Alert description: The root management server (HealthService) is running but has reported limited functionality soon after 7/2/2012 9:09:58 PM. The specific reason code is 49 and description is " The health manager has detected that entity state collection has stalled. ".

Pada Operation Management Console, Management Server is Grayed Out and Critical



1. Stop Service System Center Mangement

2. Rename folder Helath Service State pada folder D:\Program Files\System Center Operations Manager 2007\Helath Service State

3. Start Serivice System Center Management

4. Resatart services System Center Management Configuration

Result : Root Management Server is Healhty (done)



From Technet:

From System Center Central:


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